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If you smell gas

  1. No flames or sparks - Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
  2. Leave area immediately - Get everyone out of the building or area where you suspect gas is leaking.
  3. Shut off the gas - Turn off the main gas supply valve on your propane tank if it is safe to do so. to Close the valve, turn it to the right (clockwise)
  4. Report the leak - From a neighbor’s home or other nearby building away from the gas leak, call your propane retailer right away.
  5. Do not return to the building or area until your propane retailer, or qualified service technician determines that it is safe to do so.
  6. Get your system checked before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.

Can you smell it?

Propane smells like rotten eggs, a skunk’s spray or a dead animal. Some people may have difficulty smelling propane due to their age, a medical condition or the effects of medication, alcohol, tobacco or drugs.

ODOR LOSS - on rare occasions, propane can lose its odor. Several things can cause this including:

Since there is a possibility of odor loss or problems with your sense of smell, you should respond immediately to even a faint odor of gas.

Appliance Maintenance

LEAVE IT TO THE EXPERTS - Only a qualified service technician has the training to install, inspect, service, maintain, and repair your appliances. Have your appliances and propane system inspected just before the start of each heating season.

Help your appliances “Breathe.” Check the vents of your appliances to be sure that flue gases can flow easily to the outdoors; clear away any insect or bird nests or debris. Also, clear the area around your appliances so plenty of air can reach the burner for proper combustion.

Do not try to modify or repair valves, regulators, connectors, controls, or other appliance and cylinder/tank parts. Doing so creates the risk of a gas leak that can result in property damage, serious injury, or death.

Have older appliance connectors inspected certain older appliance connectors may crack or break, causing a gas leak. If you have an appliance that is more than 20 years old, have a qualified service technician inspect the connector. Do not do this yourself, as a movement of the appliance might damage the connector and cause a leak.

Flammable vapors are a safety hazard the pilot light on your propane appliance can ignite vapors from gasoline, paint thinners, and other flammable liquids. Be sure to store and use flammable liquids outdoors or in an area of the building containing no propane appliances.

Don’t risk it! If you cannot operate any part of your propane system, or if you think an appliance or other device is not working properly, call your propane supplier or a qualified service technician for assistance.

Running Out of Gas

DON’T RUN OUT OF GAS. Serious safety hazards, including fire or explosion, can result.

If an appliance valve or a gas line is left open, a leak could occur when the system is recharged with propane

If your propane tank runs out of gas, any pilot lights on your appliances will go out. This can be extremely dangerous.

A leak check is required. In many states, a propane retailer or a qualified service technician must perform a leak check of your propane system before turning on the gas.

Propane Safety Begins With Better Understanding

Propane 101 is designed with one simple educate consumers about propane so that they may better understand this valuable and efficient fuel as well as promote a more effective relationship between gas customers and their suppliers. The information within is an expanding resource that will attempt to explain propane, gas systems and the uses of propane in the commercial, industrial and residential markets. 

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